Meet Your Support Team
We're always happy to help. Whether you need on-site training, application consulting, or technical assistance, our global service team is dedicated to providing the right support. Let us know what you need. We'll make sure you get it.
Thin Film Product Support
Our dedicated experts can help with your thin film applications and products.Email Us
Thermal Product Support
From our thermal products to any thermal processes, put our experience to work.Email Us
Your location. Our expert services. Equipment maintenance and repair couldn't be easier.Email Us
Our fully equipped, expertly staffed laboratory is your ideal calibration solution.Submit RMA
Advanced Energy inverter products have been discontinued, but we continue to offer AE OEM product service and support.
For help with string inverters, 3TL, Refusol, or PV Powered residential units:
U.S. and Canada
Call: +1.970.221.0108 (option 2 > option 1)
Outside the U.S. and Canada
Call: +49 (0)7123.969 202
For help with all other solar inverter-related inquiries, including Solaron, NX, PV Powered (excluding residential units), and TX:
Call: +1.877.312.3832 (option 2 > option 1)
On-Site Training and Classes
Let us bring our knowledge to you with on-site training and consultations. And save money with our classroom training and certification courses. Our sessions combine theory and hands-on learning to ensure complete comprehension of our solutions.
Whether you want to accelerate tool installations or address specific applications concerns, you can rely on Advanced Energy. We conduct on-site reviews and consultations to address challenges that erode your time and material resources.
Classes & Certifications
Our classes cover various topics and accommodate all learning levels. And, depending on class size, we can deliver classes on-site.
Learn how to quickly make the most of your new instrument with on-site training. Rapid Startup courses are available for thermal imaging, infrared thermometry, blackbodies, and others.