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Sales & Technical Support

First-rate customer service and technical support is a commitment we make daily to our customers. Our team of service experts is available globally to offer the right support to meet your requirements. Let us know what you need – on-site training, application consulting, or technical assistance – and we'll make sure you get it. With live chat and phone support, you can connect with a qualified engineer anytime, anywhere.

Find a Partner

Browse our global network of partners and distributors using our online search tool and quickly access our high-quality products around the world.

Search Partners & Distributors

Support for Online Orders

For support related to purchases on advancedenergy.com

Online Order Support 

Chat

Timely support is critical.
That’s why we offer 24/5 live chat support, enabling quick and efficient access to our knowledgeable technical support team, which is dedicated to providing expert assistance and solutions to our customers’ problems.

Live Chat

Call Us / Email Us

We offer 24-hour technical support, Monday - Friday, because we understand the urgency of your technical needs. When you call our dedicated support hotline, you will receive real-time access to a skilled technical team that can troubleshoot your issue or help you make informed product selections.
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+1 866 865 5180 (Plasma Power Products) +1 888 412 7832 (All Other Products)

powersales@aei.com

Sales & Technical Support

We understand that our customers have individual communication preferences. That's why we offer an online support form as an alternative to our phone or chat support. Our team will respond promptly to your questions or concerns, ensuring you will receive the sales and technical assistance you need.

Sales & Technical Support

Returns & RMA

Use our Return Merchandise Authorization form to initiate returns easily. We’ll address your issues quickly and effectively, ensuring you get back to business as usual.

RMA Form

Request a Quote

Contact us today to learn more about how we can help you.

Request Quote

End of Life Product Support

Managing the transition from end-of-life products to newer alternatives can be challenging without the proper documentation. Use our online search tool to make informed decisions and ensure uninterrupted operational efficiency or view all EOL models.

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