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Online Order Support

This support is only for purchases made on advancedenergy.com

Our agents can answer questions about:
  • Your order
  • Returns
  • Shipment status
  • Purchasing online
  • Invoicing
  • Order history

Need New Order Help?

Whether you need help selecting a product or completing a purchase, we're here to help.

Sales & Technical Support 

Already Placed an Order?

Email:
ae-orders@supplier-direct.com. Please include your order number.

Phone:
1-682-518-7053 | Hours: Monday - Friday: 7:30am to 4:30pm CST

Webform:
Contact Us

Frequently Asked Questions 

Access Your Order History

You can access your order history details including your order number on MyAE.

My Order History
 
 

How to Order Online

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1. Click the Buy button located next to the model number. You will then see a list of purchase options.

2. Purchases can be made from an authorized AE distribution partner by clicking the Buy Now button or when available direct from AE by clicking the Add to Cart button.

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3. To review your purchase click View Cart

 
 

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