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Online Order Support

This support is only for purchases made on advancedenergy.com

Our supplier direct service agents can answer questions about:
  • Your order
  • Returns
  • Shipment status
  • Purchasing online
  • Invoicing
  • Order history

For Help Placing an Order

Whether you need help selecting a product or completing a purchase, we're here to help.

Sales & Technical Support 

Already Placed an Order?

Email:
ae-order@supplier-direct.com. Please include your order number.

Phone:
1-682-518-7053 | Hours: Monday - Friday: 7:30am to 4:30pm CST

Frequently Asked Questions 

Access Your Order History

You can access your order history details including your order number on MyAE.

My Order History

How to Order Online

AE products can be easily purchased from advancedenergy.com by clicking on a Buy button located next to an applicable Model Number. All options for purchase will then be displayed.

The options for purchase include the ability to buy from an authorized AE distribution partner by clicking the Buy Now button or when available direct from AE by clicking the Add To Cart button.

AE products can be easily purchased from advancedenergy.com by clicking on a Buy button located next to an applicable Model Number. All options for purchase will then be displayed.